Shipping policy

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During holidays, product launches, or sales events, processing times may be longer than usual.

Shipping Times

Estimated delivery times are:

United States: 3–7 business days
Canada: 5–10 business days
International: 7–21 business days

Delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather, or other circumstances beyond our control may occur.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may offer free shipping on qualifying orders during promotional periods. Any free shipping offers will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is entered, please contact us immediately at contactunitetheculture@gmail.com . If your order has not yet shipped, we will do our best to update the address. Once an order has shipped, we cannot guarantee that address changes can be made.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier.

If your package is delayed or appears to be lost, please contact the shipping carrier first. If you still need assistance, contact us and we will do our best to help.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authority.

These charges are not included in the purchase price or shipping cost.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged product and packaging so we can review your claim and provide an appropriate solution.